[{"data":1,"prerenderedAt":334},["ShallowReactive",2],{"org-contexte":3},{"jobs":4,"organisation":53,"relatedOrganisations":83,"featuredJobs":249},[5],{"name":6,"created_at":7,"published_at":8,"updated_at":9,"id":10,"uuid":11,"content":12,"slug":44,"full_slug":45,"sort_by_date":46,"position":47,"tag_list":48,"is_startpage":15,"parent_id":49,"meta_data":46,"group_id":50,"first_published_at":8,"release_id":46,"lang":51,"path":46,"alternates":52,"default_full_slug":46,"translated_slugs":46},"Contexte - Account Manager","2026-07-06T11:02:03.520Z","2026-07-06T11:09:19.488Z","2026-07-06T11:09:19.502Z",195158522058506,"d2d9ab4e-9741-4072-80dd-1da611cafcc3",{"_uid":13,"city":14,"epso":15,"link":16,"title":21,"expiry":17,"isPaid":22,"is_mep":15,"employer":23,"epso_url":17,"job_area":24,"component":26,"isPremium":15,"paidUntil":27,"compactJob":15,"epso_grade":17,"description":17,"highQuality":15,"organisation":28,"summary_long":29,"city_estimate":17,"epso_contract":17,"summary_short":30,"issue_category":31,"employer_domain":34,"employment_type":36,"seniority_level":38,"senirority_level":39,"extended_deadline":17,"languages_required":40,"salary_indications":22,"salary_monthly_max":41,"salary_monthly_min":42,"markdown_description":43},"cdd172e9-1dbe-4e31-a47f-59de2746ab6c",[],false,{"id":17,"url":18,"linktype":19,"fieldtype":20,"cached_url":18},"","https://www.welcometothejungle.com/en/companies/contexte/jobs/account-manager-brussels_bruxelles","url","multilink","Account Manager",true,"Contexte",[25],"Communication & Marketing","post","2026-08-08 00:00","edc64a67-5f18-490b-9e08-fe35b27a600b","Contexte is hiring an Account Manager to oversee a portfolio of customer accounts in the Brussels market. 🔹 They will manage the full lifecycle of client relationships including onboarding, training, and troubleshooting while identifying opportunities for business growth, contract renewals, and cross-selling through strategic account mapping. 🔹 Candidates must possess a higher education degree and at least three years of account management experience, including two years in sales and proficiency with CRM tools. 🔹 The role is a permanent full-time position based in Brussels with a salary ranging from 50k to 55k EUR, offering hybrid work options.","Contexte is seeking an Account Manager in Brussels to manage client relationships, handle contract renewals, and drive business growth through cross-selling and up-selling. The role requires at least 3 years of account management experience and offers a hybrid work environment.",[32,33],"Media & Communication","Democracy & Governance",{"id":17,"url":35,"linktype":19,"fieldtype":20,"cached_url":35},"https://www.contexte.com/",[37],"Full-time",[],[],[],"4583","4166","Join [contexte](https://www.contexte.com/eu/) as an Account Manager in Brussels. In this role, you will manage a portfolio of customer accounts, handling onboarding, training, renewals, customer retention, daily support, and account growth. You will be the main point of contact for customers, understanding their needs, building relevant solutions, and ensuring their satisfaction. You will also be involved in contract renewal, business development, project management, analysis and reporting, and internal collaboration. A minimum of 3 years of experience in account management is required, ideally in the media sector.\n\n**Contract Type:** Permanent contract\n**Location:** Brussel (A few days at home)\n**Salary:** 50K to 55K\n**Experience:** > 3 years\n\n## About the role\n\nAt [contexte](https://www.contexte.com/eu/), an **Account Manager** (AM) owns a portfolio of several customer accounts. They handle **onboarding, training, renewals, customer retention, daily support, and account growth**. As the main customer point of contact, the AM deeply understands **customer needs**, **builds relevant solutions**, and **ensures customer satisfaction**. They also deal with all related administrative tasks.\n\nThe EU AM is part of the EU squad, reporting to the Chief Sales Officer.\n\n## Job Role\n\n### Account Management:\n\n- Onboard and train new customers transferred from Account Executives.\n- Maintain and build strong relationships with existing customers.\n- Understand customer needs and objectives to recommend/ build suitable solutions.\n- Provide regular and personalized account monitoring.\n- Ensure customer satisfaction and manage expectations throughout projects.\n- Address and resolve customer enquiries.\n\n### Contract Renewal:\n\n- Identify contract renewal and offer update opportunities.\n- Negotiate and finalize contract renewal terms.\n- Work closely with internal teams (AE, Rev Ops, KA) to prepare and propose attractive and competitive offers.\n- Retrieve purchase orders\n\n### Business development:\n\n- Create account maps and customer personas.\n- Spot opportunities for cross-selling and up-selling.\n- Create and deliver customized sales proposals.\n- Participate in (and help organize) in-person events for Brussels-based audience.\n\n### Project management:\n\n- Coordinate projects effectively across editorial, product, marketing, and communications teams.\n- Ensure projects are delivered on time and within budget.\n\n### Analysis and Reporting:\n\n- Assess campaign and project performance.\n- Recommend continuous improvements based on customer feedback and observed results.\n- Proactively adapt the AM business in France to the specific dynamics of the European market, with a particular focus on Brussels.\n\n### Internal Collaboration:\n\n- Coordinate with internal teams, including Sales, Communication, Marketing, and Product, to ensure a cohesive and effective response to customer needs.\n- Co-develop the squad’s operational organization in collaboration with the Sales Director and team members.\n- Gather and communicate customer feedback to product development teams to improve the company’s offerings.\n- Participate actively in internal working groups and company-wide initiatives.\n\n## Preferred experience\n\n### Education and Experience:\n\n- Hold a 3- to 5-year higher education degree in business, marketing, communications, or an equivalent field.\n- Have a minimum of 3 years of experience in account management, ideally in the media sector. A minimum of 2 years of sales experience is a requirement.\n- Possessing knowledge of the Brussels PA environment is a real advantage.\n\n### Technical Skills:\n\n- Be proficient in CRM tools and Notion. Experience in Salesforce is a plus.\n\n## Recruitment process\n\n- 1st interview with the Recruitment Officer.\n- 2nd interview with our Head of AM (motivation + business case).\n- 3rd interview with EU Sales team.\n- 4th interview with our CSO.\n\n👉 Find out what’s new on [**contexte.com**](http://contexte.com/) and follow us on [**LinkedIn**](https://fr.linkedin.com/company/contexte-sas)&[**BlueSky**](https://bsky.app/profile/contexte.com).","contexte-account-manager-2026-07","jobs/contexte-account-manager-2026-07",null,-53250,[],19776374,"33665a17-7f16-4c30-b719-bff51b6e0efb","default",[],{"story":54},{"name":23,"created_at":55,"published_at":56,"updated_at":57,"id":58,"uuid":28,"content":59,"slug":76,"full_slug":77,"sort_by_date":46,"position":78,"tag_list":79,"is_startpage":15,"parent_id":80,"meta_data":46,"group_id":81,"first_published_at":56,"release_id":46,"lang":51,"path":46,"alternates":82,"default_full_slug":46,"translated_slugs":46},"2026-07-06T11:08:29.701Z","2026-07-06T11:08:29.857Z","2026-07-06T11:08:29.877Z",195160103769585,{"_uid":60,"logo":61,"name":23,"domain":66,"component":67,"cover_image":68,"description":72,"type_category":73,"issue_category":74,"twitter_handle":17},"b092ba3c-9a53-439b-8779-9c58d46365d5",{"id":62,"alt":63,"name":17,"focus":17,"title":17,"filename":64,"fieldtype":65},195159619469366,"Contexte logo","https://a.storyblok.com/f/92472/200x200/1d74a30325/logo-contexte.jpg","asset",{"url":35,"linktype":19,"fieldtype":20,"cached_url":35},"organisations",{"id":69,"alt":70,"name":17,"focus":17,"title":17,"filename":71,"fieldtype":65},195159623643191,"Contexte cover image","https://a.storyblok.com/f/92472/802x136/644b08b66e/cover-contexte.jpg","Contexte is an independent, subscription-funded news and policy-intelligence outlet covering French and EU public affairs. Since 2013, its journalists in Paris and Brussels have decoded the machinery of lawmaking and political influence for public-affairs professionals, pairing daily journalism with in-house policy-monitoring tools.","Public Affairs & Consultancy Firms",[33,32,75],"Economic & Trade Policy","contexte","organisations/contexte",-6460,[],102728661,"66f11f4f-ba1a-4f47-a5d6-6289e0564655",[],[84,112,141,169,195,224],{"name":85,"created_at":86,"published_at":87,"updated_at":88,"id":89,"uuid":90,"content":91,"slug":102,"full_slug":103,"sort_by_date":46,"position":104,"tag_list":105,"is_startpage":15,"parent_id":80,"meta_data":46,"group_id":106,"first_published_at":107,"release_id":46,"lang":51,"path":46,"alternates":108,"default_full_slug":46,"translated_slugs":46,"relevanceScore":109,"jobDomain":95,"jobLink":110,"activeJobCount":111},"European Travel Commission","2022-10-26T06:50:52.647Z","2026-02-09T16:10:35.081Z","2026-02-09T16:10:35.103Z",209637435,"464f9c2f-9821-44d9-be02-ef0de5541276",{"_uid":92,"logo":93,"name":85,"domain":94,"component":67,"cover_image":96,"description":98,"type_category":99,"issue_category":100,"twitter_handle":17,"markdown_description":101},"902a636d-5d0a-4fe6-bac2-60493ad3be97",{"id":46,"alt":46,"name":17,"focus":46,"title":46,"filename":17,"copyright":46,"fieldtype":65},{"id":17,"url":95,"linktype":19,"fieldtype":20,"cached_url":95},"https://etc-corporate.org/",{"filename":97,"fieldtype":65},"https://s3.amazonaws.com/a.storyblok.com/f/92472/897802632d/cover-european-travel-commission.jpg","The European Travel Commission (ETC) is a non-profit organization that unites Europe's National Tourism Organisations (NTOs), including both EU and non-EU member states. 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European Cockpit Association (ECA) is the representative body of European pilots at EU level, representing over 38,000 pilots through national pilot associations across 37 European states. It advocates for the highest levels of aviation safety and for social rights and quality employment for pilots in Europe.",[132,273],"Human Rights & Social Justice","european-cockpit-association","organisations/european-cockpit-association",-6450,[],"e4399c9f-2a12-4fe0-bc1f-0a8a4956e4f0",[],{"id":281,"title":282,"employer":283,"employer_domain":284,"link":285,"organisation":286},"european-social-network-operations-coordinator-events-2026-06","Operations Coordinator (Events)","European Social Network","https://www.esn-eu.org/","https://a.storyblok.com/f/92472/x/75a09b9718/esn_2026_operations_coordinator_events.pdf",{"name":283,"created_at":287,"published_at":288,"updated_at":289,"id":290,"uuid":291,"content":292,"slug":301,"full_slug":302,"sort_by_date":46,"position":303,"tag_list":304,"is_startpage":15,"parent_id":80,"meta_data":46,"group_id":305,"first_published_at":306,"release_id":46,"lang":51,"path":46,"alternates":307,"default_full_slug":46,"translated_slugs":46},"2022-07-07T21:30:26.172Z","2026-02-10T20:44:41.136Z","2026-02-10T20:44:41.148Z",160830169,"abb52ef5-acd4-4264-9492-85d8ad3a3d9b",{"_uid":293,"name":283,"domain":294,"component":67,"cover_image":296,"description":298,"type_category":213,"issue_category":299,"twitter_handle":17,"markdown_description":298},"98c7857c-57c4-4d9c-9e1b-741cce75670a",{"id":17,"url":17,"linktype":295,"fieldtype":20,"cached_url":17},"story",{"filename":297,"fieldtype":65},"https://s3.amazonaws.com/a.storyblok.com/f/92472/824b981de1/cover-european-social-network.jpg","The European Social Network (ESN) is the independent network for local public social services in Europe. ESN brings together the leaders who plan, manage and deliver public social services, together with those in regulatory and research organisations. ESN supports the development of effective social policy and social care practice through the exchange of knowledge and experience. ESN is a network of member organisations which are associations of directors of social services; regions, provinces, counties and municipalities; funding and regulatory agencies, universities, research & development bodies working closely with public authorities in the development of social services. ESN believes that social services should: protect and support vulnerable people, respect the dignity and independence of people using services, pursue excellence in social work and care practice, listen to service users and respond to their needs, promote solidarity with disadvantaged people and communities and promote equality and non-discrimination.",[273,300],"Social Policy","european-social-network","organisations/european-social-network",-1680,[],"bfcc2cf6-718b-4443-a896-b3fba77fc746","2022-08-19T11:21:55.627Z",[],{"id":309,"title":310,"employer":311,"employer_domain":312,"link":313,"organisation":314},"european-transport-workers-federation-communications-manager-2026-07","Communications Manager","European Transport Workers’ Federation","https://www.etf-europe.org/","https://www.etf-europe.org/vacancy-at-the-etf-communications-manager/",{"name":311,"created_at":315,"published_at":316,"updated_at":317,"id":318,"uuid":319,"content":320,"slug":327,"full_slug":328,"sort_by_date":46,"position":329,"tag_list":330,"is_startpage":15,"parent_id":80,"meta_data":46,"group_id":331,"first_published_at":332,"release_id":46,"lang":51,"path":46,"alternates":333,"default_full_slug":46,"translated_slugs":46},"2022-06-16T08:00:54.117Z","2026-02-10T17:37:40.395Z","2026-02-10T17:37:40.420Z",151157813,"89132189-ef8c-472b-a0ca-bd65afde414f",{"_uid":321,"name":311,"domain":322,"component":67,"cover_image":323,"description":325,"type_category":99,"issue_category":326,"twitter_handle":17,"markdown_description":325},"58c3a9fc-bd5b-4748-bb75-2c4110c2e39e",{"url":312,"linktype":19,"fieldtype":20,"cached_url":312},{"filename":324,"fieldtype":65},"https://s3.amazonaws.com/a.storyblok.com/f/92472/0ae86ac427/cover-european-transport-workers-federation.jpg","The European Transport Workers‘ Federation (ETF) represents over 5 million transport workers from more than 200 transport unions across Europe, from the European Union, the European Economic Area, and Central and Eastern Europe, in over 30 countries. ETF‘s work is driven by its vision for Fair Transport: quality jobs with safe, reliable, affordable transport services.",[132,273],"european-transport-workers-federation","organisations/european-transport-workers-federation",-1250,[],"0474eb30-51f7-446a-abaf-80b8f5c48f81","2022-08-19T11:24:24.168Z",[],1784027354091]